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ECIT Sign Privacy Policy

Last Updated: 06.05.2026

1. Privacy Statement

These are our privacy guidelines described below. Anyone who uses the Service (ECIT Sign) agrees to our privacy guidelines.

2. Privacy Policy

This privacy policy outlines how we process your data related to ECIT Sign.

Processing of Personal Information

Personal information is data that can be linked to an individual. The processing of personal information is carried out in compliance with the provisions of the Norwegian Personal Data Act, which implements the EU General Data Protection Regulation (GDPR), and other relevant regulations, including the Marketing Act and the Accounting Act.

Data Controller

ECIT F&A Tech AS is the data controller for the handling of your personal information. If you wish to raise objections regarding ECIT F&A Tech ASs processing of your personal information or exercise your rights as described in section 10, please contact:

3. Types of Information Processed

We collect information from various sources to fulfill the purposes described below in section 4. We categorize these sources into three main categories:
Information You Provide

Information We Automatically Collect

Cookies and Tracking

4. Basis and Purpose of Personal Information Processing
4.1 User Profile and Customer Relationship Management

ECIT F&A Tech AS processes personal information about you to manage your user access or customer relationship, often in connection with subscriptions, memberships, payments, or similar situations. Information may also be processed and used if you contact us, and we may need to contact you about changes and other matters relevant to your relationship with ECIT F&A Tech AS.

4.2 Service Delivery

We use personal information to provide you access to our services such as logging in to the Service.

4.3 Improvement and Error Correction of Our Services

To provide a reliable service, we use personal information to analyze usage patterns and behavior within our services. The data we collect is organized and analyzed to provide a basis for improvement. We also use data to identify and prevent misuse of our services, ensuring the safety of you, ECIT F&A Tech AS, and partners associated with ECIT F&A Tech AS.

4.4 Customer Service

The information ECIT F&A Tech AS processes when you contact us depends on your relationship with us. Our legal basis for processing personal data will typically be as follows: If you are an established user or customer, we will process personal information to fulfill the agreement and terms and conditions and to ensure the security of the service you use. If you do not have an existing relationship with ECIT F&A Tech AS, our legal basis is typically a balance of interests where we aim to provide good and efficient service to users and/or protect ECIT F&A Tech AS's legal interests.

4.5 Content Customization

Our goal is to provide you with relevant information. This means that the content within the Service may be exposed and prioritized differently among visitors/users.

Our legal basis for making such adjustments is a balance of interests where our interest is to offer relevant and valuable content to each user/visitor. If you do not want such customizations, you can delete your profile or log out of the app.

4.6 Service Marketing

ECIT Sign is promoted through various channels. If you are a registered user/customer, you may receive newsletters, SMS, and targeted communications through our own and external channels/media. An example of this is targeted marketing on social media. You can opt out of this at any time by contacting us. If you are not a registered user/customer, you will not receive any direct communication unless you contact us through our contact form or subscribe to newsletters. In such cases, ECIT F&A Tech AS may contact you by phone, SMS, and email (see section 4.4).

4.7 Compliance with Legal Obligations

Some of our legal obligations require ECIT F&A Tech AS to process personal information. This may include accounting and bookkeeping obligations, typically applicable to our registered users/customers.

5. Data storing
5.1 Data Storage and Processing

The data centers used for ECIT Sign are located in Finland, provided by Google Cloud Services. This strategic choice ensures that all data storage and processing activities adhere to the high standards of security and privacy mandated by the European Union.

5.2 Role of Google as Data Processor

Google, serving as our data processor, is responsible for managing the infrastructure that hosts and processes your personal data. We have carefully selected Google Cloud Services for their proven track record in delivering secure and reliable cloud services, in line with GDPR requirements.

6. Data Sharing

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following ways:

Service provider Delivery Why? Service provider link
Google LLC Cloud storing Our data has to be saved somewhere. All processing conducted within EU/EEA. Address to Data Center: Hamina Google Data Center, Ensontie 1, 49420 Hamina, Finland https://cloud.google.com/
Auth0 User authentication Securing your user account https://auth0.com/
Idura ApS Authentication and signature service Delivering compliant signatures and authentications according to applicable regulations. https://www.idura.eu
Tableau Software LLC Statistics service We use statistics to optimize and deliver a user friendly service. https://www.tableau.com/
46elks AB SMS service Delivering SMS on behalf of the service. https://46elks.com/
Younium Invoicing Accumulating data, generating invoice basis https://www.younium.com/
Atlassian Pty Ltd Customer support Software for customer support https://www.atlassian.com/
Sentry Troubleshooting and trouble fixing Safe and continuous delivery https://sentry.io/
Selleo Software development services Supporting platform development and maintenance. https://selleo.com/
Younium Subscription management and billing Managing subscriptions and recurring invoicing. https://www.younium.com/
Data attached to a unique user Purpose Required What does the information entail Who has access to this information?
Name Legal and user identification Yes Identification when using the service Ecit F&A Tech AS, Auth0, Selleo
E-mail Legal and user identification Yes Identification when using the service Ecit F&A Tech AS, Auth0, Selleo
Phone number SMS service No Sending SMS on behalf of the service Ecit F&A Tech AS, 46elks AB, Selleo
Password User identification Yes Identification when using the service Ecit F&A Tech AS, Auth0
Company User identification, user entity Yes What entity (company) is user registered on Ecit F&A Tech AS, Selleo
Usage Invoicing and statistics Yes Usage statistics for:
- Number of single document
- Number of multi documents
- Number of signatures
- Number of SMS
Ecit F&A Tech AS
Communication Legal and customer support Yes Inquiries and it's content Ecit F&A Tech AS, Atlassian Ltd, Idura Aps, Selleo
Electronic ID (eID) Signature and authentication No Initiating and finalizing an electronic signature and/or authentication Ecit F&A Tech AS, Idura ApS
Contacts and companies Integrated part of the Service and user experience Yes Information supplied by the user and/or its entity Ecit F&A Tech AS, Idura ApS, Selleo
Language User experience and customer support Yes The language choosen by user inside app and/or by entity. Ecit F&A Tech AS, TABLEAU SOFTWARE, LLC, Selleo
Document(s) Uploaded documents are connected to document owner(s) Yes Any document(s) that are uploaded to the service Ecit F&A Tech AS, Idura ApS
Supplied participant information Secure signing flow, customer support Yes Any input and selection in connection to "Participant" section in the Service. Ecit F&A Tech AS, Idura ApS
Activity Customer support and statistics Yes Last log in, time spent in application Ecit F&A Tech AS, Selleo
Anonymous data Purpose Required What does the information entail Who has access to this information?
Browser Statistics and service deliverance Yes What browser is used to access the service Ecit F&A Tech AS, TABLEAU SOFTWARE, LLC, Sentry, Selleo
Statistics Service deliverance and invoicing Yes Usage statistics for:
- Number of single document
- Number of multi documents
- Number of signatures
- Number of SMS
Ecit F&A Tech AS, TABLEAU SOFTWARE, LLC
IP adress Troubleshooting Yes The IP adress connected to your device Ecit F&A Tech AS, Sentry, Selleo
Operating system Customer support Yes What operating system is running on your device Ecit F&A Tech AS, Sentry, Selleo
Device type Service deliverance Yes The device you are using Ecit F&A Tech AS, Sentry, Selleo
Input Communication between users and recipients Yes The users inputs in connection with sending documents for signing Ecit F&A Tech AS, Selleo, Mailgun

Overview of data sharing

If ECIT F&A Tech AS is partially or wholly acquired, and/or enters into a formal collaboration with another company, all our data may be taken over or made available to the other party. To ensure that your data is handled in a lawful and proper manner, we will require the other party to also comply with the law and adhere to good practices for data processing.

The ECIT Group consists of several subsidiaries, all committed to deliver optimal operational services and experiences to our clients. In order to maintain knowledge and insight to our customers and contact persons personal data we hold may be shared or disclosed to other companies within ECIT.

Where relevant this will be done in a secure and lawful manner respecting the rights and freedoms of data subjects as well as following the respective legal requirements.

7. External Information Sharing

You can share information from our services on social media. If you choose to share our information externally, ECIT F&A Tech AS has no control or responsibility for the information collected after sharing. The service you use to share and distribute is responsible for processing your data.

8. Security

ECIT F&A Tech AS is committed to safeguarding the privacy of our customers and users. Our security work involves using established and modern services and solutions, trustworthy suppliers as well as continuous focus on learning and improvement.

9. Storage and Deletion

We have procedures for the storage and deletion of personal information.

We store your information for as long as you have an active relationship with one of our services*. If you choose to delete your user or terminate your subscription with us, we have the right to store your information for a minimum of 12 months or longer. This storage is justified to allow us to restore your information and settings if you wish to access such information or decide to restore your relationship with us. ECIT F&A Tech AS may choose to anonymize all data instead of deleting it.

Regardless of the above, you can request at any time that we delete, correct, or block personal information in accordance with our legal obligations.

*ECIT F&A Tech AS has other services than ECIT Sign. Customers may have a relationship to ECIT F&A Tech AS through other services. Therefore, your personal data may be stored independent of your relationship through ECIT Sign AS according to any other agreement(s) with ECIT F&A Tech AS.

10. Your Rights

The Personal Data Act grants you several rights, which you can exercise in various ways. Your rights include:

To ensure that personal information is disclosed to the right person, we may require that requests for access be made in writing or that identity be verified in another way.

11. Changes

We may update this Privacy Policy from time to time. Any changes will be posted within the service and/or distributed to the user with the revised date of last update. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your data.

12. Contact Information

Contact us at: